Additional information
Safe for Transport Declarations
All goods must be packed appropriately for transport and pallets have additional
requirements. See our Packing guidelines for more information.
It is a legal requirement under the Chain of Responsibility laws to correctly declare
the weight and dimensions of your item/s. All goods for transport are
remeasured/reweighed at the receiving depot. If items are under-declared, additional
charges will apply and your delivery may be delayed. We recommend taking
photographic evidence (with a ruler or tape measure in the images) of the length,
width, height and weight of your item/s in the event of any dispute.
The shipping label/s supplied via email after booking MUST be attached to the item/s
before pickup. Failure to have the label attached may result in a Futile Pickup
charge.